Terms and conditions

By placing an order with any of the ordering methods provided by Le Petit Beret Asia, Customer accepts and agrees to be bound by any and all the terms and conditions, now existing or which may be hereinafter enacted or enforced. Please read carefully.

These General Conditions of Sale (hereinafter the “General Terms and Conditions”) apply to any purchase made by an Internet user / natural person (hereinafter the “CLIENT”) on the Internet site www.lepetitberet.com The “SITE”) from Le PETIT Béret (Asia) Company Limited, registered with the Trade and Companies Register HONG KONG. Email: info@lepetitberet.asia (hereinafter the “SELLER”).

ONline store 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

The seller undertakes to present the essential characteristics of the products (on the information sheets available on the site) and the mandatory information that the client must receive under the applicable law (in these General Terms and Conditions).

The customer undertakes to read this information carefully before placing an order on the site.

Unless expressly stated otherwise on the site, all the products sold by the seller are new and comply with the European legislation in force and the standards applicable in France.

 Ordering procedure

The product orders are placed directly on the site. To make an order, the client must follow the steps described below (please note, however, that depending on the client start page, the steps may differ slightly).

 Product selection and purchase options

The client will have to select the product (s) of his choice by clicking on the product(s) concerned and choosing the characteristics and quantities desired. Once the product is selected, the product is placed in the client basket. The latter can then add to his basket as many products as he wishes.

Orders

Once the products have been selected and placed in its basket, the client must click on the basket and check that the content of his order is correct. If the client has not yet done so, he will then be asked to identify himself or to register.

Once the customer has validated the contents of the basket and has identified himself/herself / registered, he/she will display to him/her an online form completed automatically and recapitulating the price, the applicable taxes and, if applicable, delivery.

The customer is invited to check the contents of his order (including the quantity, characteristics, and references of the products ordered, the billing address, the means of payment and the price) before validating its contents.

The customer can then proceed to the payment of the products following the instructions on the site and to provide all the information necessary for the invoicing and the delivery of the products. For the products for which options are available, these specific references appear when the correct options have been selected. The orders placed must include all the information necessary for the correct processing of the order.

The client must also select the delivery mode chosen.

Acknowledgment of receipt

Once all the steps described above are completed, a page appears on the site to acknowledge receipt of the client order. A copy of the acknowledgment of receipt of the order is automatically sent to the customer by e-mail, provided that the e-mail address communicated through the registration form is correct.

The seller does not send any order confirmation by post or fax.

 Billing

During the ordering process, the customer must enter the information required for invoicing (the sign (*) will indicate the mandatory fields to be filled in order for the client to be processed by the seller).

In particular, the customer must clearly indicate all the information relating to the delivery, in particular, the exact address of delivery, as well as any possible access code to the delivery address.

The client must then specify the means of payment chosen.

Neither the order form that the client establishes online nor the acknowledgment of receipt of the order that the seller sends to the customer by e-mail does not constitute an invoice. Whatever the order or payment method used, the customer will receive the original invoice on the delivery of the products, inside the parcel.

Date of the order

The date of the order is the date on which the seller acknowledges receipt of the order online. 

Price

For all products, the customer will find on the site prices displayed in Hong Kong dollars including all applicable taxes, as well as the applicable delivery charges (depending on the weight of the package, excluding packaging and gifts, the delivery address and the carrier or Mode of transport).

 Any change in the applicable rate may affect the price of the products from the effective date of the new rate.

seller suppliers’ prices are subject to change. As a result, the prices shown on the site may change. They may also be modified in the case of special offers or sales.

The prices quoted are valid, unless there is a gross error. The applicable price is that indicated on the site on the date the order is placed by the client.

Availability of PRODUCTS

The unavailability of products is in principle indicated on the page of the products concerned. Customers may also be informed of the restoration of products by the seller.

In any case, if the unavailability has not been indicated at the time of the order, the seller undertakes to inform the customer without delay if the product is unavailable.

The seller may, at the request of the client:

Either offer to ship all the products at the same time as soon as the products out of stock will be available again,

Either a partial shipment of the products available initially and then shipment of the rest of the order when the other products will be available, subject to clear information regarding the additional transport costs that may be incurred,

Either offer an alternative product of quality and equivalent prices, accepted by the client.

If the customer decides to cancel his order of unavailable products, he will get the refund of all sums paid for the products unavailable no later than thirty (30) days of payment.

payment 

 Means of payment

The CLIENT can pay his PRODUCTS online on the SITE according to the means offered by the SELLER.

The CUSTOMER warrants to the SELLER that he holds all the authorizations required to use the chosen means of payment.

 Payment date

In the case of a single payment by credit card, the account of the CLIENT will be debited upon the order of PRODUCTS passed on the SITE.

In the case of a partial DELIVERY, the total amount will be debited from the account of the CUSTOMER at the earliest when the first package will be shipped. If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of article 5.5 of the present General Conditions.

Delay or denial of payment

If the bank refuses to charge a card or other means of payment, the CLIENT must contact the Customer Service of the SELLER in order to pay the order by any other valid means of payment.

In the event that for any reason, opposition, refusal or otherwise, the transmission of the money flow due by the CLIENT would prove impossible, the order will be canceled and the sale automatically terminated.

Proof and Archiving

Any contract concluded with the customer corresponding to an order of an amount greater than 120 euros TTC will be archived by the seller for a period of ten (10) years in accordance.

The seller agrees to store this information in order to monitor the transactions and to produce a copy of the contract at the request of the customer.

In the event of a dispute, the seller will be able to prove that its electronic tracking system is reliable and guarantees the integrity of the transaction.

Transfer of ownership

The seller remains the owner of the products delivered until their complete payment by the client.

The above provisions shall not preclude the transfer to the customer of the risks of loss or damage of the products subject to the reservation to the customer at the time of receipt by him or a third party designated by him other than the carrier Ownership, as well as the risk of harm they may cause.

Packaging

The products will be packed in accordance with current transport standards, in order to guarantee maximum protection for the products during delivery.

Guarantees

Compliance Warranty

The seller is obliged to deliver goods in conformity with the contract and is liable for defects of conformity existing at the time of issue. It also answers to the defects of conformity resulting from the packaging, the assembly instructions or the installation when this was charged to it by the contractor was carried out under its responsibility. 

To comply with the contract, the property must:

1. Be fit for the customary use of a similar good and, where applicable:

– correspond to the description given by the seller and possess the qualities which he has presented to the buyer in the form of a sample or a model;

– present the qualities that a buyer can legitimately expect in the light of public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

2 ° Or present the characteristics defined by mutual agreement by the parties or be specific to any special purpose sought by the buyer, brought to the knowledge of the seller and which the latter has accepted.

The seller is obliged to deliver a product in conformity that is to say suitable for the expected use of a similar good and corresponding to the description given on the site. This compliance also presupposes that the product presents the qualities that a buyer can legitimately expect in view of the public statements made by the seller, including advertisements and labeling

In this context, the seller is liable to answer for any defects of conformity existing at the time of issue and for non-conformities resulting from the packaging, installation instructions or installation when this has been charged to him or Was carried out under his responsibility.

The action resulting from the lack of conformity is prescribed by two (2) years from the delivery of the product. 

In the event of non-conformity, the client may request the replacement or repair of the product, at his option. However, if the cost of choosing the client is clearly disproportionate to the other option, considering the value of the product or the size of the defect, the seller may proceed to a refund without following the chosen option by the customer.

In the event that a replacement or repair is impossible, the seller undertakes to return the price of the product within 30 days of receipt of the product returned and in return for the return of the product by the client to the following address Flat/RM 404, BLK 02, 04/F, Tak fund industrial centre, No. 168 Texaco Road,  Tsuen Wan, Hong Kong

Finally, the customer is exempt from proof of the lack of conformity of the product during the six (6) months following the delivery of the goods.

It is specified that this legal guarantee of conformity applies irrespective of the commercial guarantee granted, if any, on the product.

 Payment date

In the case of a single payment by credit card, the account of the client will be debited upon the order of

The seller is liable for the hidden defects of the product sold which render it unsuitable for its intended use or which so diminishes this use that the client would not have acquired it or would have given it A lesser price if he had known them. 

This guarantee allows the CUSTOMER who can prove the existence of a hidden defect to choose between the refund of the price of the

The SELLER is liable for the hidden defects of the PRODUCT sold which render it unsuitable for its intended use or which so diminishes this use that the CLIENT would not have acquired it or would have given it A lesser price if he had known them. 

This guarantee allows the CUSTOMER who can prove the existence of a hidden defect to choose between the refund of the price of the products if it is returned and the reimbursement of a part of its price if the product is not returned.

In the event that a replacement or repair is impossible, the seller undertakes to return the price of the product within 30 days of receipt of the product returned and in return for the return of the products by the client to the following address Flat/RM 404, BLK 02, 04/F, Tak fund industrial centre, No. 168 Texaco Road,  Tsuen Wan, Hong Kong. The action resulting from the defects must be brought by the CLIENT within two (2) years from the discovery of the defect. 

if it is returned and the reimbursement of a part of its price if the product is not returned.

In the event that a replacement or repair is impossible, the seller undertakes to return the price of the product within 30 days of receipt of the product returned and in return for the return of the product by the client to the following address Flat/RM 404, BLK 02, 04/F, Tak fund industrial centre, No. 168 Texaco Road,  Tsuen Wan, Hong Kong. The action resulting from the defects must be brought by the CLIENT within two (2) years from the discovery of the defect.

passed on the site.

In the case of a partial delivery, the total amount will be debited from the account of the customer at the earliest when the first package will be shipped. If the customer decides to cancel his order of unavailable products, the refund will be made in accordance with the last paragraph of article 5.5 of the present General Conditions.

Guarantee of hidden defects

The seller is liable for the hidden defects of the product sold which render it unsuitable for its intended use or which so diminishes this use that the client would not have acquired it or would have given it A lesser price if he had known them. 

This guarantee allows the customer who can prove the existence of a hidden defect to choose between the refund of the price of the product if it is returned and the reimbursement of a part of its price if the product is not returned.

In the event that a replacement or repair is impossible, the seller undertakes to return the price of the product within 30 days of receipt of the product returned and in return for the return of the product by the client to the following address Flat/RM 404, BLK 02, 04/F, Tak fund industrial centre, No. 168 Texaco Road,  Tsuen Wan, Hong Kong. The action resulting from the defects must be brought by the client within two (2) years from the discovery of the defect. 

Liability

In no event shall the seller be liable in the event of non-fulfillment or improper performance of the contractual obligations attributable to the customer, in particular when entering his order.

The seller cannot be held responsible or considered as having failed in the present for any delay or non-performance when the cause of the delay or non-performance is related to a case of force majeure as defined by the jurisprudence French courts and tribunals.

It is further specified that the seller does not control the websites that are directly or indirectly linked to the site. Consequently, it excludes all liability for the information published therein. Links to third party websites are provided for information purposes only and are not warranted as to their content.

Visuals, trademarks

All visual and sound elements of the site, including the underlying technology used, are protected by copyright, trademark and/or patent law.

These elements are the exclusive property of the seller. Any person who publishes a website and wishes to create a direct hyperlink to the site must request the authorization of the seller in writing.

This authorization of the seller will in no case be granted definitively. This link should be deleted at the request of the seller. Hyperlinks to the site that use techniques such as framing or hyperlinking are strictly forbidden.

Validity of the General Conditions

Any modification of the laws or regulations in force or any decision of a competent court invalidating one or more clauses of these General Conditions cannot affect the validity of the present General Conditions. Such modification or decision does not authorize customers to disregard these Terms and Conditions.

All conditions not expressly dealt with herein shall be governed in accordance with the customary practice of the retail sector for companies with their registered office in Hong Kong.

Amendment of the General Conditions

These Terms and Conditions apply to all purchases made online on the site, as long as the site is available online.

The Terms and Conditions are dated in a precise manner and may be modified and updated by the seller at any time. The General Conditions applicable are those in force at the time of the order.

The modifications made to the General Conditions will not apply to the products already bought.

Jurisdiction and Applicable Law

These General Terms and Conditions and the relations between the client and the seller are governed by French law.

In case of dispute, only the Hong Kong courts will be competent.

However, prior to any appeal to the arbitral or state court, negotiation shall be privileged in a spirit of loyalty and good faith with a view to reaching an amicable settlement upon the occurrence of any dispute relating to this contract, validity.

The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgment of receipt indicating the elements of the conflict. If, after fifteen (15) days, the parties fail to agree, the dispute shall be referred to the competent court hereinafter referred to.

Throughout the negotiation process and up to its conclusion, the parties shall refrain from pursuing any legal action against each other and for the conflict that is the subject of the negotiation. By way of exception, the parties are entitled to refer the matter to the court of the first instance or to apply for an order on an application. A possible action before the court of summary proceedings or the implementation of a procedure on request does not entail any waiver of the clause of mutual agreement by the parties unless expressly stated otherwise.

RETRACTATION POLICY

Principle of retraction

The customer shall, as a matter of principle, have the right to return or return the product to the seller or to a person designated by the latter without undue delay and no later than seven (7) days after notification of its decision to withdraw, Unless the seller proposes to recover the product.

Withdrawal period

The withdrawal period expires seven (7) calendar days after the day on which the client, or a third party other than the carrier and designated by the customer, physically takes possession of the product.

In the event that the customer has ordered several products via a single order giving rise to several delivery (or in the case of an order of a single product delivered in several batches), the withdrawal period will expire seven (7) calendar days After the day on which the customer, or a third party other than the carrier and designated by the client, physically take possession of the last product delivered.

Notification of right of withdrawal

To exercise its right of withdrawal, the customer must notify his decision to withdraw from this contract by means of an unambiguous declaration to info@lepetitberet.asia.

It can also use the form below:

RETRACTATION FORM

For the attention of [*] (* SELLER CONTACT)

E-mail address of the SELLER *: info@lepetitberet.asia

I hereby notify you of my withdrawal from the contract for the sale of the PRODUCT below:

PRODUCT NUMBER

Number of the invoice:

Purchase order number:

– Ordered on [____________] / received on [________________]

– Payment method used:

– Name of the CLIENT and, if applicable, the beneficiary of the order:

– CLIENT address:

– Delivery address :

– CLIENT’s signature (except in case of transmission by email)

– Date

In order for the withdrawal period to be respected, the client must transmit its communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of retraction

In case of withdrawal from the customer, the seller undertakes to reimburse all the sums paid, including delivery costs without undue delay and, in any event, no later than seven (7) days Of the day on which the seller is informed of the client intends to retract.

The seller will proceed to the refund using the same means of payment as the customer will have used for the initial transaction, unless the customer expressly agrees to a different means, in any case, this reimbursement will not incur costs to the customer.

The seller may defer repayment until receipt of the goods or until the customer has provided proof of shipment of the goods, whichever is the earlier.